Policies & Legal Information

Privacy, Legal & Website Policies

Policies & Legal Information

Find Greenwich EMS policies governing patient privacy, website privacy, website use, Training Center refunds and cancellations, accessibility, and charitable giving.

Choose the policy you need

Each policy addresses a different topic. Select a page below for complete information about medical privacy, website practices, donation issues, accessibility, and Training Center transactions.

1
HIPAA & Patient Privacy

Notice of Privacy Practices

Explains how medical information may be used and disclosed, your rights regarding protected health information, and Greenwich EMS responsibilities.

View Notice of Privacy Practices
2
Website & Digital Privacy

Website Privacy Policy

Explains how website, form, account, registration, donation, cookie, analytics, email, and text-message information may be collected, used, shared, and protected.

View Website Privacy Policy
3
Website Use

Terms and Conditions

Sets out the terms governing use of greenwichems.org and related online services, including accounts, forms, payments, registrations, text messaging, and website-use limitations.

View Terms and Conditions
4
Training Center

Training Program Refund & Cancellation Policy

Explains refund, withdrawal, cancellation, no-show, and re-enrollment requirements for EMT certification classes and other Greenwich EMS Training Center programs.

View Refund & Cancellation Policy
5
Accessibility

Accessibility Statement

Describes Greenwich EMS commitment to digital accessibility, the standards guiding our efforts, and how to request assistance or report an accessibility barrier.

View Accessibility Statement
6
Charitable Giving

Donation & Recurring Gift Policy

Explains how Greenwich EMS handles online charitable donations, recurring gifts, donor receipts, donation errors, and related donor-support requests.

View Donation Policy
Emergency information: This website is not an emergency communications system. If you are experiencing or witnessing a medical emergency, call 911 immediately.