Accessibility Statement

Website Accessibility

Accessibility Statement

Greenwich Emergency Medical Service is committed to providing a website and digital experience that can be used by the broadest possible audience, including people with disabilities.

Last Updated August 25, 2026
Need assistance now? If you have difficulty accessing information, completing a form, or using a feature on this website, contact Greenwich EMS at Info@greenwichems.org or (203) 637-7505. We will make reasonable efforts to provide the information or service in an accessible alternative format.

Our Commitment

Greenwich EMS works to improve the accessibility and usability of greenwichems.org and related online services. We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a guiding technical standard for our accessibility efforts. Accessibility is an ongoing process, and this statement is not a certification that every page or feature currently conforms to every WCAG success criterion.

Readable Content

We work to use clear structure, meaningful headings, sufficient contrast, descriptive links, and text alternatives for meaningful images where appropriate.

Keyboard & Assistive Technology

We aim to support keyboard navigation and compatibility with commonly used browsers, screen readers, zoom tools, and other assistive technologies.

Forms & Transactions

We work to make forms, registrations, donations, account functions, and other interactive features understandable and operable, including clear labels and instructions.

Ongoing Accessibility Work

Because website content, plugins, payment systems, embedded services, and third-party tools change over time, accessibility requires ongoing review.

What We Review

  • Navigation and keyboard access
  • Color contrast and text readability
  • Images and alternative text
  • Form labels, instructions, and error messages
  • Responsive use on mobile and tablet devices
  • Links, documents, and downloadable content

Third-Party Content

Some functions on our website are provided by third parties, including payment processors, donation platforms, embedded media, maps, or other services. Greenwich EMS does not control every aspect of those systems, but we encourage our vendors and service providers to provide accessible experiences.

PDFs and older documents: Some older downloadable documents may not yet be fully optimized for assistive technology. If you need a document in another format, contact us and we will make reasonable efforts to provide an accessible alternative.

Accessibility Feedback

We welcome feedback about accessibility barriers. When contacting us, please identify the page, feature, or document involved and describe the difficulty you experienced. This helps us investigate and respond more effectively.

Contact Greenwich EMS

Email: Info@greenwichems.org

Phone: (203) 637-7505

Mail: Greenwich Emergency Medical Service, Inc.
1111 East Putnam Avenue
Riverside, CT 06878

Emergency: This website is not an emergency communications system. In an emergency, call 911.