Term Conditions

Terms and Conditions

Effective Date: May 1, 2025

1. Use of Website

You agree to use this site only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations;
  • Attempt to gain unauthorized access to our systems;
  • Disrupt or interfere with the website’s operation.

2. Medical Disclaimer

All content on this site is for general informational purposes only and does not constitute medical advice. For medical concerns, consult a qualified healthcare provider. In an emergency, call 911 immediately.

3. Class Registration and Training

Greenwich EMS offers various training programs including CPR, AHA certifications, EMT/EMR courses, and refresher programs.

By registering, you agree to:

  • Submit accurate and complete information;
  • Follow all course policies regarding attendance, conduct, and certification;
  • Complete payment in full or through an accepted payment plan.

4. Payment Terms

4.1 Payment Processing

We use Stripe as our secure payment processor. By submitting payment information, you:

    • Authorize Stripe to process your transaction per their Terms of Service;
    • Acknowledge that processing fees may apply during checkout.

4.2 Payment Plans

If a payment plan is selected, you must complete all scheduled payments. Course access may be restricted for missed payments.

4.3 Refunds

    • Before the course start date: Partial refund minus a non-refundable administrative fee.
    • After the course begins: No refunds will be granted.

Submit refund requests to billing@greenwichems.org.

5. EMS Billing

Patients may pay for EMS services online. For billing inquiries:

6. Employment and Volunteer Applications

By applying for jobs or volunteer roles, you agree to:

  • Allow us to process your data per our Privacy Policy;
  • Understand that applying does not guarantee selection;
  • Comply with additional terms such as background checks and required certifications.

7. Community Programs and Specialty Units

Greenwich EMS offers community outreach and support via our specialty units (Bike Team, Marine Unit, Special Operations, Honor Guard). Some activities may have additional requirements or liability waivers.

8. Intellectual Property

All site content—text, images, graphics, and logos—is owned by Greenwich EMS and protected by law. Reproduction without written permission is prohibited.

9. Limitation of Liability

Greenwich EMS is not liable for:

  • Losses or damages from use of or inability to access the website or services;
  • Errors or omissions in site content;
  • Third-party websites linked from this site.

10. Privacy Policy

See our Privacy Policy for how we collect, use, and safeguard your information.

11. Changes to Terms

We may update these Terms at any time. Updates will be posted here with a revised effective date. Continued use of the site means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Connecticut. Disputes shall be resolved in courts located in Fairfield County, CT.

13. Contact Us

If you have any questions, reach out to:

Greenwich EMS
1111 East Putnam Avenue, Riverside, CT 06878

📞 (203) 637-7505
📧 billing@greenwichems.org
📧 training@greenwichems.org
📧 volunteer@greenwichems.org